Ripple
Ripple’s hands-on, AI-enabled digital and CX service assists senior managers deliver experiences that will serve and delight your customers.
Setup
Deliver
AI
What is Ripple?
Ripple is a senior-level, experienced set of hands with expertise in digital, CX and AI. We are here to assist and support your digital project teams via a tailored program of work across three focus areas: Setup, Deliver and AI.
Ripple is that fine balance between strategy, management and real hands-on delivery. From our first touch, ideas flow through to outcomes that serve and genuinely delight your end customers. The Ripple effect!
3 services, one holistic view
Setup
Success is in defining, planning and shaping a project. We ensure a tight correlation between your broad strategy goals and your delivery project. We assess your goals, customer understanding, digital footprint and competitor positioning. We have extensive experience building high-performance delivery teams.
Deliver
Having delivered well over 200 digital and CX projects, we understand the importance – and the difficulty – of achieving success. We provide leadership and hands-on work to reach the right balance between quality and speed while maintaining business goals. Ripple is dedicated to results that delight customers.
AI
We help you discover the best AI opportunities for your digital offering. We then plan and execute a staggered and measurable rollout, underpinned by quality content, excellence in user experience, and cohesion with your wider digital and CX strategy. You’ll be surprised about what AI can do for your business.
Who is Ripple?
Ripple is led by Stuart Gonsal, an industry leader with 20+ years’ experience. Stuart founded, ran and sold an award-winning digital agency, led large-scale corporate ANZ practices and innovation labs for Swinburne and UTS. He has consulted with Accenture, Woolworths, Deloitte, and EnergyAustralia, delivering 200+ successful projects. Stuart also advises industry through steering committees, public speaking and authoring.
“Ripple is designed to fit in seamlessly with your team, providing additional leadership and hands-on expertise as needed, and a fresh and unbiased perspective that can inspire future decisions.”
Stuart Gonsal, Director & Founder
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Ripple is that fine balance between strategy, management and real hands-on delivery. From our first touch, ideas flow through to outcomes that serve and genuinely delight your end customers. The Ripple effect!
I pay my respects to the traditional custodians of Country from which I live, create and work.
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